Asking an individual or group for WordPress support can be terrifying. As a new user to the WordPress community, questions will come up as you progress. New users dread hearing a response from a seasoned WordPress developer. The new user feels like they asked a simple yes-no question. A developer always answers with, “Google it,” or, “well, it depends on x, y and z.” It leaves the question: is there a way to get better WordPress support? The term “better WordPress support” is an ongoing topic for discussion in the WordPress community. There are many avenues in order to receive support. New users will often turn to their local meetup group for advice. Beginner WordPress sites, Youtube videos, support forums, and Facebook groups are usually the first to be recommended. A new user will join one of these mediums and ask a question. The responses will vary and often times leave a new user feeling like they bit off more than they can chew.
The problem with WordPress support
As a WordPress developer, I’ve used WordPress for so long that I forget what it’s like to be new in the WordPress community. I have to remind myself there is a difference
Source: https://managewp.org/articles/13862/beginners-guide-for-better-wordpress-support
source https://williechiu40.wordpress.com/2016/11/18/beginners-guide-for-better-wordpress-support/
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