Trying to choose the best WordPress helpdesk plugin for your site? In this post, I went hands-on with 4 popular helpdesk plugins and compared them for you. No matter how great your knowledge base is, at some point one of your customers is going to need human support. And when that happens, a WordPress helpdesk plugin offers a convenient way to support your users via tickets.
Unlike SaaS tools that charge a recurring fee no matter what, WordPress helpdesk plugins are a one-time fee with optional renewals to continue support/updates.
Not only can you potentially save money versus a SaaS tool, you also get to use WordPress, which opens up the huge ecosystem of WordPress extensions.
To help you choose the right WordPress helpdesk plugin for your business, I went hands-on with 4 different plugins. View the results below!
Best WordPress Helpdesk Plugin 2018: The Comparison
Here are the 4 helpdesk plugins that I’ll be comparing in this post. For each plugin, I’ll go hands-on and show you how it actually works.
Plugin/Tool
Free Version?
Price For Pro
Get It
Awesome Support
Yes
Individual add-ons. Cheapest bundle is $149
Visit
WP Support Plus
Yes
$29.99
Visit
uCare
Yes
Individual
Source: https://managewp.org/articles/17575/what-s-the-best-wordpress-helpdesk-plugin-2018-4-plugins-compared
source https://williechiu40.wordpress.com/2018/06/29/whats-the-best-wordpress-helpdesk-plugin-2018-4-plugins-compared/
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