All WordPress plugin/theme sellers who sell their WordPress products through Freemius are added to a Freemius DEV Slack channel, where discussions about WordPress business best practices, as well as consultation sessions, take place on a daily basis. Just a few days ago, the creator of ‘WP Sheet Editor’ (and a few other great WordPress plugins), Jose Vega, came out seeking for some advice on whether or not he should ask for user feedback about his products. His plan was to incentivize them to provide their ideas of how their experience might be improved by offering free plugin licenses to users who come up with the best suggestions. We decided it was worth expanding on this topic, in the hopes of helping all WordPress plugin/theme owners understand the benefits and drawbacks, as well as how to best manage this kind of strategic move. Here’s Jose Vega’s original message from the Slack channel:
“Hi guys, I have an idea. I want to implement an ‘innovators program’ in my plugins. I will send an automated email to the customers, asking them to give me feedback (5 ideas) on how to improve the plugin (improve the UI, workflows, extension ideas, new
Source: https://managewp.org/articles/18302/should-you-incentivize-user-feedback-for-your-wordpress-plugin-theme
source https://williechiu40.wordpress.com/2019/01/16/should-you-incentivize-user-feedback-for-your-wordpress-plugin-theme/
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