Amelia – The Best Front Desk Manager You Could Hire

Every business that relies heavily on appointments has faced the challenge of finding the right front desk manager to manage their appointments. Or, even worse, their employees have been working their jobs, taking bookings and receiving payments. It’s a recipe for disaster. From private clinics to gyms, beauty or spa salons, to repair shops, dealing with multiple customers throughout the day can be difficult. And in specific branches, five minutes delay with one customer usually means that it will cause additional delays with other customers during the day.
Let’s not add to that mess sick days, employees not showing up, having to accept only cash, and having someone just picking the phone and creating appointments at all times. This person is likely to quit anytime soon or create another trouble every now and then which could cost you a returning customer. After all, they are only human.
You need to avoid this, at all costs. As a business owner, you want to be as approachable as possible to your customers. You also want to show them that you value their time by making sure that each and every one of their appointment goes smoothly and by accommodating their preferred payment
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