In the past few months, I’ve stumbled across multiple online discussions among WordPress plugin and theme developers on how hard it is to win Stripe/Credit-Card Disputes. So much so, that many developers gave up on dealing with them entirely, as they feel it isn’t worth their time. We were in the same boat when we just started Freemius, averaging at about a 4% success rate. Over the years, we managed to develop various and unique techniques that helped us increase our Credit Card Disputes winning success rate by 740% (from 4% to 29.6%), and almost without losing any PayPal Dispute and recovering most of the Chargeback. Over the years, we managed to develop various unique techniques that helped us increase our Credit Card Disputes wins rate by 740%.Tweet
Since I couldn’t find a benchmark for the Avg. success rate of winning CC Disputes (Credit Card Disputes) in the WordPress ecosystem, I conducted a poll on Selling WordPress Products (a great Facebook group for WordPress product people selling plugins, themes, and SaaS), to gauge the market. Here are the results:
Reference: https://www.facebook.com/groups/sellingwpproducts/permalink/1222125077927552/
I got 34 responses
Source: https://managewp.org/articles/17913/how-to-win-credit-card-disputes-for-wordpress-plugins-and-themes
source https://williechiu40.wordpress.com/2018/09/26/how-to-win-credit-card-disputes-for-wordpress-plugins-and-themes/
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